Demtech Australia Pty Ltd.

Innovative solutions for the building and construction industry.

Get in touch to find out how our products can help you on your next project.

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

– Our products can be purchased online directly from Demtech, or from one of our many distributors nationwide:Locate Distributors

– We have an installation guide available for download on our website.

– Delivery times may vary depending on the size of your package and where you are purchasing from. Once your package leaves our warehouse we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the carrier’s website.

– Products that are unused/undamaged may be returned to Demtech. A refund may be provided at the discretion of Demtech. Custom manufactured products can not be returned for a refund – please take care when ordering custom products.

– Once your package leaves our warehouse we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the our website: Track Order

– Our standard shower bases/balcony panels are 45mm thick, however can be custom manufactured at varying thickness’s (25mm – 100mm). Speak to our team if you have a custom thickness requirement.

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