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FREQUENTLY ASKED QUESTIONS
– We have an installation guide available for download on our website.
– Delivery times may vary depending on the size of your package and where you are purchasing from. Once your package leaves our warehouse we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the carrier’s website.
– Products that are unused/undamaged may be returned to Demtech. A refund may be provided at the discretion of Demtech. Custom manufactured products can not be returned for a refund – please take care when ordering custom products.
– Once your package leaves our warehouse we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the our website: Track Order
WE ARE ALWAYS HERE TO SUPPORT YOU
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