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Whether it's bathrooms or balconies, we've got you covered.

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

– Our products can be purchased online directly from Demtech, or from one of our many distributors nationwide:Locate Distributors

– We have an installation guide available for download on our website.

– Delivery times may vary depending on the size of your package and where you are purchasing from. Once your package leaves our warehouse we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the carrier’s website.

– Products that are unused/undamaged may be returned to Demtech. A refund may be provided at the discretion of Demtech. Custom manufactured products can not be returned for a refund – please take care when ordering custom products.

– Once your package leaves our warehouse we’ll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items’ details. You can click the tracking number to track your package on the our website: Track Order

– Our standard shower bases/balcony panels are 45mm thick, however can be custom manufactured at varying thickness’s (25mm – 100mm). Speak to our team if you have a custom thickness requirement.

WE ARE ALWAYS HERE TO SUPPORT YOU

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    Our closure dates for the Christmas holidays are from Friday the 20th of December to Sunday the 12th of January. Online orders will still be available during this period but won't be tended to until we return on Monday, January 13th.

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